Lifeline Program (GUAM)
Affordable Services
IT&E offers mobile phone service to income eligible residents as part of the government funded Lifeline Assistance program. Lifeline is intended to help individuals experiencing financial hardship to stay connected to family members, schools and child care providers.
Services offered under the Lifeline Program:
| Service | Guam/CNMI |
|---|---|
|
Mobile Only (includes: Unlimited local voice/SMS & 10GB of 4G LTE Data) |
$25.75/mo |
How to apply
- Go to lifelinesupport.org and sign up for an account.
- Upload required documents to prove eligibility. Documents required might include proof of identity, proof of residential address, household worksheet, proof of emancipated minor, proof of program/income, or proof of life. IT&E will no longer be accepting these documents.
- Once eligibility is confirmed by email or mail by USAC, visit IT&E to sign up for a Lifeline Mobile Plan and complete a IT&E Lifeline consent form.
To Recertify Your Lifeline Account
If you already have a lifeline account and received a notice to recertify, please use the recertify button.
Eligibility Requirement
You may be eligible if you participate in at least one of the following federal assistance programs:
- Supplemental Nutrition Assistance Program (SNAP) (Food Stamps) or
- Supplemental Security Income (SSI) or
- Medicaid or
- Federal Public Housing Assistance (FPHA) or
- Veterans Pension or Survivors Benefit Programs
Customers who do not receive any of the federal assistance above may still qualify for the Lifeline Program if their annual household income meets the income level requirements below:
| Household Size | Income Levels |
|---|---|
|
1 |
$21,128 |
|
2 |
$28,553 |
|
3 |
$35,978 |
|
4 |
$43,403 |
|
5 |
$50,828
|
|
6 |
$58,253 |
|
7 |
$65,678 |
|
8 |
$73,103 |
|
For each additional person, add: |
$7,425
|
Consumers qualify for Lifeline through income or through participation in a Lifeline-qualifying program. Only one Lifeline benefit is allowed per household.
Survivor Eligibility
Under the Safe Connections Act (SCA), survivors experiencing financial hardship will be able to qualify and receive emergency Lifeline support for up to six months, if they pursue a line separation request. Qualifying survivors can receive a discount of up to $9.25. Visit the Safe Connections Act page to learn more.
Additional Information
Need assistance with recertification or applying for Lifeline??
A customer service representative will contact you within 1 to 3 business days.